Do you have liability insurance? If so, could I see a copy?
Massey Roofing is insured with a $1,000,000 liability policy. We are more than happy to provide proof of this insurance to homeowners.
Do you have worker’s comp insurance or are you exempt?
We have a worker’s comp policy that covers all of our crews. We never sub out work. All of our crews are employees. In fact, we advise homeowners to be leery of any contractor who tells you that they don’t have to have worker’s comp insurance because they are exempt. Exemptions only apply to those who own more than 10% of a company.
Will you remove all drip edge and replace it with new drip edge?
Massey Roofing will always include new drip edge in the estimate and will replace all drip edge.
How much do you charge for decking?
Some companies won’t give you a straight answer to this question. They will say they charge by the hour, or that it depends. At Massey Roofing, we pride ourselves with being open, honest and transparent with our customers. Our decking is competitively priced at $45 per board. Additionally, each roof estimate comes with 2 free sheets of decking.
What is the warranty of my new roof?
Everyone receives a 7 year warranty with their roof replacement. However, ask us about our extended workmanship warranties. We also offer a 1 year warranty on roof repairs.
Do you use subcontractors?
At Massey Roofing, the quality of our workmanship is something on which we simply will not compromise. For that reason, we do not subcontract any of our jobs to third parties. Instead, every single member of our crew is an employee, which allows us to ensure that each job meets our high standards.
Will you tear off my roof down to the decking?
As part of our comprehensive roofing services, we will remove all shingles, underlayment, and drip edge. We will also replace all decking that is damaged.
Are you a member of any local organizations?
Massey Roofing is proud to be a member of the Florida Roofing Association, as well as the Umatilla Chamber of Commerce.
Will you offer me a good, better and best estimate?
Unless a homeowner specifies at the time of the estimate what level of shingle they want, we always provide several options from which to choose.
Who holds your roofing license?
Ty O’Toole, the owner of Massey Roofing, holds the license. Ty is always a phone call away to answer any questions 7 days a week. In fact, Ty’s cell phone number is listed on all business cards that are handed out at the time of the estimate.
What brand of shingle do you use?
Ty is a master shingle applicator with Certainteed and therefore prefers to install the Certainteed brand. He truly believes in the quality of their product. So unless the homeowner or builder has a preference, we will install Certainteed. The customer then has the option to choose from the 18 available colors.
Do you use 30 pound felt?
At Massey Roofing, we prefer to use synthetic underlayment over traditional felt. Synthetic underlayment is a new technology that is lighter, resists water better, and is stronger than traditional 30 pound felt. Of course, if 30 pound felt is what you wish, we can usually accommodate that request.
How much does a Roof repair cost?
The cost for a small area (under one square) or the addition of roofing cement around a section of flashing starts at just $350. As part of our commitment to delivering honest, reliable service to our customers, we are always upfront about pricing. You will be supplied with an accurate quote following inspection of your roof.
How much does asphalt shingle roof replacement cost?
There are a number of factors that determine how much a roof replacement will cost. For instance, it varies based on the pitch, how many stories, the roof line, how many valleys, etc. Because of this, we are unable to provide an exact price quote on your roof over the phone. You will be supplied with an accurate quote following our professional inspection and evaluation of your roof. We will also work with you to obtain financing if necessary.
To provide a rough idea on how much roof replacements can cost, here are a few sample scenarios.
- A 1,500 square foot home with a 450 square foot garage, and a 120 square foot back porch, with a 6/12 pitch that has a simple roof line would cost approximately $7,500- $8,500. This does not include more than 1 layer of shingle or take into account extensive deck rot.
- A 1,650 square foot home with 5/12 pitch and 1 layer of shingles with an attached 450 square foot flat roof carport would cost around$7,900 – $8,500.
- A 2,000 square foot home with a 500 square foot garage, and a 150 square foot back porch with a 5/12 pitch and 2 layers of shingle would cost somewhere between$9,800 – $10,700.
Can I use coupons or deals towards my deductible? Will you pay for my deductible?
According to Insurance Laws we cannot apply any coupons or deals towards the deductible, nor can we pay your deductible for you.
Florida Statue 817.234 7 (d) states that “a contractor, or a person acting on behalf of a contractor, may not knowingly or willfully and with intent to injure, defraud, or deceive, pay, waive, or rebate all or part of an insurance deductible applicable to payment to the contractor, or a person acting on behalf of a contractor, for repairs to property covered by a property insurance policy. A person who violates this paragraph commits a third degree felony, punishable as provided in s. 775.082, s. 775.083, or s. 775.084.”
Will you provide me with a list of previous clients for me to verify your work and for reviews?
At Massey Roofing, we respect the privacy of our clients. As such, we cannot and will not disclose any personal information, including their contact information. We do, however, ask our clients to share their experience with us in the form of online reviews. You are more than welcome to read through our verified ratings on Home Advisor.
Do you offer coupons and deals?
Absolutely! Offers change every few weeks, so be sure to ask your sales person what current specials we are running. Alternatively, you can check our Facebook page for updates on our Current Offers.
We always offer discounts for Military, Veterans, First Responders, and Senior Citizens. Please let us know at the time of the estimate if any of these categories apply to you.
*Please note: discounts and upgrades cannot be combined. We will apply whichever discount will provide you with the best possible price.
Will you match the price if we want to go with you but another contractor is less expensive?
Massey Roofing doesn’t price match because we care about our quality and refuse to cut corners in order to offer the lowest bid on a job. Our prices are extremely competitive and are in line with current market rates for Central Florida roofing services. We aren’t the highest, and we aren’t the lowest for the area but we guarantee exceptional quality work with a superior product, and top-notch service.
Do you offer a referral fee?
Yes! We offer $100 restaurant gift cards for each signed contract that you refer to us.